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Protecting our Futures. Together.

Nothing kills a business's cash flow like uncollected money. And nothing boosts medical businesses like resurrecting revenue while protecting your brand, image, and reputation. That's because we see this as a partnership to decrease your accounts receivable and at the same time support your business and your patients by listening, acknowledging, and resolving account balances. 

It's estimated: 

  • 30% of claims are denied, lost or ignored after the first submission according to the Centers for Medicare and Medicaid Services
  • 60% of denied claims are never worked
  • Majority of denials happen because of a clinical or technical reason

On top of this, your follow up claims process team may not truly perform the legwork necessary to reverse, reduce, and prevent lost revenue actually due to you.   

We augment your accounts receivable processes with extra hands on deck to zero in on lost revenue opportunities. Combined with early out collection services and critical feedback to improve workflow processes, you will accelerate reduction of your accounts receivable buckets.

Maximize your revenue even when staffing, technology or unexpected changes occur by utilizing RMK's team as a backend office extension. Our goal is to mitigate back end rework while improving the overall revenue cycle. For more information, pleaseThis email address is being protected from spambots. You need JavaScript enabled to view it. us today. 

Tailored Collection Options

Collection philosophies are matched to your business philosophy, treating your patients the way you do:

  • Patient education on billing and insurance jargon, assistance with understanding plan coverage, and direction to resources
  • Accounts receivable management and extended business office support at the insurance and patient level 
  • Denial and appeals management to reduce the most common denials, increasing first pass claim paid rate 
  • Precollection messaging campaigns to communicate balance due information, freeing your staff's time 
  • Identification of inferior revenue cycle processes and system improvement steps to speed up payments and minimize bad debt turnover
  • Location and employer search to verify demographic contact information
  • Third party debt collection agency support referral
  • Multiple payment options
  • Legal action recommendation and facilitation of proceedings
  • And more

Markets Served

The majority of our portfolio is medical debt with specialization in ambulance transportation and physician practices. We also are adept in these segments: 

  • Healthcare property managers/owners: rent invoicing/collections, tenant follow up and accounts receivable management
  • Public agency contracting
  • Other business types when mutually beneficial

All staff and calls are US based. Contact us toll-free at 844-366-9904 or by This email address is being protected from spambots. You need JavaScript enabled to view it.for a free consultation today.

Testimonials


I just wanted to inform you that your staff went the extra mile on my behalf and we truly appreciate your assistance.
Thank you for your fine business conduct. We are very grateful.
I applaud you for having staff members who show utmost professionalism, knowledge, patience and respect.
We have had a good working relationship...we can pick up the phone and discuss issues easily and in person.
We receive excellent service and solutions to solve whatever problems that we may have had.
I can't thank you guys enough for helping me negotiate my bill. I'm so glad there are folks like you around.
I have been extremely satisfied with the performance of RMK. They have worked very closely with our practice helping us to carry out the billing process efficiently.
Thank you for working with me and my situation to repay my balance.
RMK is very competitive and works hard to recover revenue for delinquent patient accounts.
We appreciate being alerted to issues, that if adjusted in our practice, could increase our revenue.
The response to our questions, concerns, and requests for specific information has been very prompt and accurate.
I have many medical bills that have much larger balances than the one I have with you. Thank you for working with me instead of being sent to an automated payment system.

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Free How To

for Better Medical

Revenue Results

Tip of the Day

TIP: Ensure your front office team is fully engaged with patients, creating positive exchanges that will increase revenue and goodwill.

RMK Holdings Inc.

111 North Avenue
First Floor, Suite 104
Barrington, IL  60010

866-446-4800 toll-free phone

844-899-5213 toll-free fax

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