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US Based Inbound/Outbound Healthcare Call Center Services

A dedicated high-quality, high-touch call center operation and team is available to seamlessly become an extension of your medical practice or business brand to meet the needs of your customers.

  • Improve revenue with financial education, appointment and balance due reminder calls 
  • Increase point of service collection with balance due reminder calls before the patient's appointment
  • Reduce overhead and staffing turnover with a long-term call center solutions partner
  • US based dedicated customer service call center team ensuring total quality and audit control
  • Team experienced in medical collections recovery, revenue cycle management and medical billing processes
  • Priority customer service and satisfaction
  • Custom scripts according to your guidelines
  • Competitive pricing with the latest technology
  • Knowledgeable, cost effective and very simple to partner with

When you expect an increase in the number of incoming or outgoing calls, or experience a challenge in handling a large number of patient calls, an outsourced call center operation makes sense. Function more efficiently without hiring, training or supervising your own call center staff.

Contact us toll-free at 866-446-4800 or by This email address is being protected from spambots. You need JavaScript enabled to view it.for a free consultation today.

Testimonials


I just wanted to inform you that your staff went the extra mile on my behalf and we truly appreciate your assistance.
Thank you for your fine business conduct. We are very grateful.
I applaud you for having staff members who show utmost professionalism, knowledge, patience and respect.
We have had a good working relationship...we can pick up the phone and discuss issues easily and in person.
We receive excellent service and solutions to solve whatever problems that we may have had.
I can't thank you guys enough for helping me negotiate my bill. I'm so glad there are folks like you around.
I have been extremely satisfied with the performance of RMK. They have worked very closely with our practice helping us to carry out the billing process efficiently.
Thank you for working with me and my situation to repay my balance.
RMK is very competitive and works hard to recover revenue for delinquent patient accounts.
We appreciate being alerted to issues, that if adjusted in our practice, could increase our revenue.
The response to our questions, concerns, and requests for specific information has been very prompt and accurate.
I have many medical bills that have much larger balances than the one I have with you. Thank you for working with me instead of being sent to an automated payment system.

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RMK Holdings Inc.

111 North Avenue
First Floor, Suite 104
Barrington, IL  60010

866-446-4800 toll-free phone

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