RMK HOLDINGS INC. specializes in fulfilling the resource gap after the medical claim is billed.

When is a Child Responsible for the Balance?
When is a Child Responsible for the Balance?

The general rule is that parents are not responsible for an adult child’s medical debt, but they are responsible for a minor child’s bills.

When Does the Revenue Cycle Begin?
When Does the Revenue Cycle Begin?

Your revenue cycle begins at the front desk, as this is the area that typically receives intake information. If your practice uses a self-service kiosk, your patients can also benefit when you arm your front desk team with essential billing knowledge.

Early Out from Bad Debt
Early Out from Bad Debt

Implementing an early out strategy is an underused key to timely and efficient collection action, avoiding unnecessary aging of accounts.

Overcoming Objections to Collecting Patient Balances
Overcoming Objections to Collecting Patient Balances

Your practice or medical organization may be finding itself up against the wall in the face of operational expense increases, decreased reimbursement, and larger patient balances. Consumers can resist collections approaches and it might not be due to a simple unwillingness to pay. It may be tied to emotions and personality types. With this in mind, arm your collection team with emotional intelligence education to better align with common collection challenges.  

Why is Your Claim Not Processing?
Why is Your Claim Not Processing?

The majority of insurance carriers are mandated to deny or pay a claim within 30 days of receiving it. As a practice, you know you need to receive payment from the carrier (and the patient, for that matter) as quickly as possible. You also know this doesn't always happen. Why?

Key Differences: New Medicare ID Card
Key Differences: New Medicare ID Card

In April of 2018 and continuing for one year, the Centers for Medicare & Medicaid Services (CMS) will launch new Medicare cards. Called Medicare Beneficiary Identifiers (MBIs), these new numbers will replace the current health insurance claim numbers (HICN) that are social security numbers. The idea is to help prevent Medicare fraud and help beneficiaries avoid identity theft.

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